Code of Ethics

WWC Services Ltd. (trading as Holorise)

At Holorise, we are committed to maintaining the highest standards of professional practice and ethical conduct. As members of the International Institute for Complementary Therapists (IICT), we adhere to their comprehensive Code of Ethics and have integrated these principles into our practice standards.

Our Commitment to You

Client Welfare First

Your wellbeing, safety, and best interests are our absolute priority. We place client welfare above all other considerations, including our own business interests or convenience. Every decision we make is guided by what serves your therapeutic journey best.

Absolute Confidentiality

We maintain strict confidentiality of all client information at all times. Any sharing of your information requires your explicit consent, except where legally required. We clearly communicate any legal or professional limits to confidentiality during our initial sessions.

Professional Integrity

We conduct ourselves in a manner that upholds the reputation of our profession and the therapeutic relationship. Our behavior, both in and outside of practice, reflects our commitment to ethical standards, respect, and professional decency.

Our Professional Standards

Competence and Honesty

  • We practice only within our areas of training, expertise, and qualification

  • We never misrepresent our skills, experience, or credentials

  • We continuously update our knowledge and skills to serve you better

  • We refer you to appropriate specialists when your needs exceed our scope of practice

Personal Responsibility

  • We take full responsibility for our professional decisions and their consequences

  • We maintain the highest standards of integrity in all our professional relationships

  • We promptly recommend medical or psychological assistance when needed

Safe Therapeutic Environment

  • We respect your physical and emotional boundaries at all times

  • We maintain appropriate professional boundaries in our therapeutic relationship

  • We ensure our practice environment is safe, comfortable, and conducive to healing

  • We honor your comfort zone and requests within professional and ethical limits

Confidentiality and Record Keeping

Your Privacy

  • All clinical and consulting information remains strictly confidential

  • Information is only shared for professional purposes with your explicit consent

  • Client records are stored securely and disposed of confidentially

  • We maintain confidentiality even after our therapeutic relationship ends

Informed Consent

  • We ensure you fully understand our services, processes, and any limitations

  • For clients unable to provide informed consent, we obtain appropriate guardian consent

  • Minors must be accompanied by a parent/guardian or have written parental permission

Transparent Practice

Clear Financial Arrangements

  • All fees, payment terms, and cancellation policies are clearly explained upfront

  • Financial arrangements are designed to protect your interests

  • No hidden costs or unexpected charges

  • Payment discussions never compromise your therapeutic care

Professional Boundaries

  • We maintain appropriate professional relationships with all clients

  • We never engage in dual relationships that could compromise your care

  • Any potential conflicts of interest are addressed transparently and appropriately

Continuous Professional Development

Ongoing Learning

  • We regularly update our professional skills and knowledge

  • We participate in continuing education as required by our profession

  • We engage in professional supervision to ensure quality of care

  • We maintain current professional liability insurance

Ethical Practice

  • We resolve any professional concerns through appropriate channels

  • We support our professional community while maintaining client confidentiality

  • We contribute positively to the reputation of complementary therapy

Our Professional Affiliations

As members of the International Institute for Complementary Therapists (IICT), we:

  • Adhere to their comprehensive Code of Ethics

  • Maintain current professional membership and insurance

  • Participate in their continuing education requirements

  • Submit to their professional oversight and complaint procedures

Advertising and Representation

Honest Marketing

  • All our advertising and promotional materials are truthful and ethical

  • We never make exaggerated or misleading claims about our services

  • We accurately represent our qualifications and membership status

  • We maintain the dignity of our profession in all communications

Accountability and Complaints

Open Communication

If you have any concerns about our service or conduct:

  1. Direct discussion: We encourage open dialogue to resolve issues quickly

  2. Formal process: Unresolved concerns can be addressed through IICT's formal complaint procedure

  3. Professional oversight: We submit to professional review processes when required

Contact for Ethics Concerns

  • Direct contact: jas.beausejour@holorise.co

  • Professional body: International Institute for Complementary Therapists

  • Address: 45A Lavender Gardens, London, SW11 1DJ, United Kingdom

Our Promise

This Code of Ethics represents more than professional requirements—it reflects our personal commitment to providing you with safe, effective, and ethical therapeutic care. We regularly review and update our practices to ensure we meet these standards consistently.

Your trust is the foundation of our therapeutic relationship, and we honor that trust through our unwavering commitment to these ethical principles.

Last updated: 25 June 2025

This Code of Ethics is based on the International Institute for Complementary Therapists (IICT) Code of Ethics and reflects our commitment to maintaining the highest professional standards in complementary therapy practice.