Code of Ethics

WWC Services Ltd. (trading as Holorise)

Our Commitment

At Holorise, we maintain the highest standards of professional practice and ethical conduct. As members of the International Institute for Complementary Therapists (IICT) and practitioners trained by the RTT School, we adhere to both organizations' ethical standards and have integrated these principles into our practice.

1. Client Welfare & Safety

1.1 Client Priority

Client welfare, safety, and best interests take absolute priority over all other considerations, including our own business interests, employer demands, or colleague preferences.

1.2 Do No Harm

We ensure the physical and psychological safety of clients by:

  • Operating within regulatory and organizational frameworks

  • Maintaining appropriate professional boundaries

  • Recognizing our limitations and seeking advice when needed

  • Never suggesting our methods are a "cure" for any condition

1.3 Safeguarding

We report any safeguarding issues concerning vulnerable children or adults according to local procedures and legal requirements.

2. Professional Competence

2.1 Scope of Practice

We practice only within our areas of training, expertise, and qualification. We never misrepresent our skills, experience, credentials, or the scope of RTT or coaching as methods.

2.2 Appropriate Referrals

We recommend clients seek medical or psychological assistance when:

  • Issues presented appear physical or medical in nature

  • Concerns fall outside our scope of practice

  • Specialist expertise is required

2.3 Professional Standards

We maintain professional standards by:

  • Using RTT and coaching only as therapeutic/developmental tools

  • Not mixing RTT with other modalities within sessions

  • Selecting appropriate tools for each client's needs

  • Maintaining accurate records per GDPR and insurance requirements

3. Confidentiality

3.1 Absolute Confidentiality

All client information remains strictly confidential except where:

  • The client gives explicit written consent to share

  • We are legally compelled by court order

  • There is risk of harm to the client or others

  • Safeguarding concerns exist

  • Professional supervision requires anonymous discussion

3.2 Record Management

Client records are:

  • Stored securely with appropriate encryption

  • Accessed only by authorized personnel

  • Retained for 7 years per insurance requirements

  • Disposed of confidentially

3.3 Professional Discussions

We may discuss client cases anonymously with:

  • Professional supervisors for quality assurance

  • Colleagues for consultation purposes

  • Training contexts without identifying information

4. Informed Consent

4.1 Clear Communication

Before beginning work, we ensure clients understand:

  • The nature and scope of our services

  • Expected outcomes and limitations

  • Fee structures and cancellation policies

  • Confidentiality boundaries

  • Their right to terminate at any time

4.2 Written Consent

We obtain written consent for:

  • Each RTT session via intake forms

  • Recording of sessions

  • Use of testimonials or case studies

  • Sharing information with other professionals

4.3 Capacity to Consent

When clients cannot provide informed consent due to age or condition, we obtain consent from legal guardians. We do not work with minors under 18.

5. Professional Relationships

5.1 Appropriate Boundaries

We maintain professional boundaries by:

  • Never engaging in sexual or romantic relationships with clients

  • Avoiding dual relationships that could compromise care

  • Respecting clients' physical and emotional boundaries

  • Honoring comfort zones within professional limits

5.2 Non-Discrimination

We acknowledge the inherent worth of each person and do not discriminate based on race, gender, sexual orientation, religion, disability, or any other characteristic.

5.3 Professional Respect

We treat colleagues with respect and:

  • Never publicly criticize other practitioners

  • Resolve disputes through appropriate channels

  • Support our professional community

  • Report malpractice to relevant authorities

6. Financial Integrity

6.1 Transparent Pricing

All fees, payment terms, and policies are:

  • Clearly explained before services begin

  • Designed to protect client interests

  • Free from hidden costs

  • Never compromising therapeutic care

6.2 Professional Insurance

We maintain current professional liability insurance through IICT as required, ensuring client protection.

7. Marketing & Representation

7.1 Honest Advertising

Our marketing materials:

  • Accurately represent our qualifications and services

  • Make no exaggerated or misleading claims

  • Maintain professional dignity

  • Include IICT membership only while current

7.2 Professional Representation

We never:

  • Make false claims about outcomes

  • Imply endorsements we don't have

  • Bring our professions into disrepute

  • Misrepresent our approved modalities

8. Continuous Development

8.1 Ongoing Learning

We commit to:

  • Maintaining current professional knowledge

  • Participating in required continuing education

  • Engaging in professional supervision

  • Updating skills per professional guidelines

8.2 Quality Assurance

We regularly:

  • Measure the impact of our work

  • Seek client feedback

  • Review and improve our practices

  • Maintain awareness of service quality

9. Professional Accountability

9.1 Ethical Compliance

We adhere to:

  • This Code of Ethics

  • IICT Code of Ethics

  • RTT Ethical Code of Conduct

  • All relevant laws and regulations

9.2 Complaint Resolution

If concerns arise:

  1. We encourage direct discussion for quick resolution

  2. Unresolved issues follow IICT formal procedures

  3. We cooperate fully with professional investigations

  4. We accept outcomes of professional reviews

10. Personal Conduct

10.1 Professional Behavior

We maintain professional behavior by:

  • Acting with integrity at all times

  • Managing ourselves professionally

  • Treating all people with respect

  • Conducting ourselves ethically online and offline

10.2 Substance Use

We never conduct sessions while under the influence of alcohol or non-prescribed substances.

Contact for Ethics Concerns

Direct Contact: cap.codron@holorise.co
Professional Body: International Institute for Complementary Therapists (IICT)
Address: 45A Lavender Gardens, London, SW11 1DJ, United Kingdom

This Code of Ethics represents our commitment to providing safe, effective, and ethical therapeutic care. We regularly review our practices to ensure consistent adherence to these standards.

Last updated: 08/08/2025